If you are a new customer moving from another company, you can take advantage of our Free DNS zone migration of up to 25 DNS zones, if you have subscribed for 24 months (or more) for Premium, DDoS Protected, GeoDNS or Private DNS Server . This way, you will be sure all of your DNS zones and records are safely migrated to ClouDNS without any need for further actions from your side.
If you would like to migrate your DNS zones to ClouDNS, you have to open a ticket or contact us via Live Chat and request the service. Afterwards, you have to provide the details of your current provider along with your credentials. Our Migrations team will take care and will safely migrate your DNS zones and records to ClouDNS. Moreover, we can also delegate the DNS zone management to ClouDNS of any domain name registered at your previous provider, as per your request.
*Please be aware, our Migrations team is unable to migrate your DNS zones to ClouDNS without access to the account at your current provider.
Our Migrations team is trying to complete all migration requests as soon as possible. However, the process might take up to 72 hours. We will contact you by email when the migration is done.
Your data is safe and secure with ClouDNS. Our Migrations team will export and/or transfer the DNS zones and records to ClouDNS. All records, zones and other data at your previous provider will be intact.