How to order SSL certificate

Here is a detailed breakdown step-by-step guide of how to order and install an SSL certificate:

Step 1: Order the SSL Certificate

  1. Visit the ClouDNS SSL Certificates page.
  2. Alternatively, go to your ClouDNS Dashboard and click the [Register new] link next to SSL Certificates.
  3. Choose the type of SSL certificate you need (Positive, Positive Wildcard or EV SSL) and complete the order process.
  4. After purchasing, your SSL certificate will appear under the SSL Certificates section in your Dashboard.

Step 2: Generate the CSR Code

  1. Use a tool or your web server's configuration to generate a Certificate Signing Request (CSR) code. Ensure it includes:
    - Your domain name.
    - Organization details (for EV certificates).
    - Your contact email address.
  2. Save the CSR code for the next step.
  3. Along with the CSR, a private key will be generated. This private key is crucial for SSL installation, so make sure to save it securely. It cannot be retrieved later if lost, and without it, the installation will not be possible. Depending on your operating system:
    • On Linux/Unix, it is usually saved as a .key file in the same directory as the CSR.
    • On Windows, save it manually when using tools like MMC, IIS Manager or OpenSSL.
    • On MacOS, ensure it is saved in a secure location when generating the CSR using tools like OpenSSL. The private key is typically saved in the same directory unless specified otherwise.
    • On WHM/cPanel, the private key is stored automatically in the SSL/TLS Manager along with the CSR.. Ensure you can access it later from the manager.

Step 3: Submit Your CSR Code

  1. In your Dashboard, find your ordered SSL certificate under SSL Certificates.
  2. Click the Submit CSR link on the right side of the certificate entry.
  3. If you ordered an EV SSL Certificate, provide additional details such as:
    • Country
    • Agreement Email
    • Address
    • ZIP Code

Step 4: Authenticate

  1. You will receive an email from Sectigo (the Certificate Authority) for authentication.
  2. Follow the instructions in the email to complete the authentication process.
    • For EV SSL Certificates, additional verification steps may be required. Check both your inbox and the agreement email address provided during the order.

Step 5: Obtain the SSL Certificate

  1. Once authenticated, Sectigo will issue your SSL certificate and send it to you.
  2. Retrieve your certificate by clicking the CRT link on the right side of the certificate entry in your Dashboard.

Step 6: Install the SSL Certificate

  1. Download the SSL certificate and any intermediate certificates provided.
  2. Install the certificate on your web server. This process varies by server type:
    For Apache: Update your httpd.conf or ssl.conf files.
    For NGINX: Update your server block configurations.
    For Windows IIS: Import the certificate using the IIS Manager.
    For WHM/cPanel: Use the SSL/TLS Manager to upload the certificate and link it to your domain.
  3. Restart your web server to apply the changes.

Last modified: 2024-11-19
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