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Dear Customers,

Since Jan 1, 2014, ICANN requires e-mail verification of the contact details. If you change the contact details of an existing domain name, start a transfer or register a new domain name, verification e-mail will be send to the domain administrative contact from e-mail sales@cloudns.net and confirmation link need to be opened to confirm your e-mail. The confirmation link will be active for 15 days, if the contacts are not verified the domain name will be deactivated (the name servers will be changed) and you will need to contact us to activate your domain name again. After the confirmation, no more verifications will be required for this e-mail and it can be used for other domain names. Please keep your contact details correct.

Regards,
ClouDNS Team
2014-01-01

Happy New Year!

Dear Customers,

Happy New Year! We wish you a better business year!

Regards,
ClouDNS Team
Dear Customers,

Today we have launched our Christmas Promotion:

  • -20% for all DNS hosting plans - the promotion is active for new and renewed orders.
  • New .COM only for $11.99 $11.49 for the first year.
  • New .NET only for $11.99 $11.49 for the first year.
  • New .ORG only for $12.99 $9.95 for the first year.
  • New .INFO only for $12.49 $11.99 for the first year.
  • New .IN only for $11.99 $5.95 for the first year.
  • New .SX only for $35.99 $19.95 for the first year.
  • New .WS only for $19.99 $9.95 for the first year.

The Christmas Promotion is valid until Dec 27, 2013.

Happy holidays!

Cheers,
ClouDNS Team
2013-11-27

DNS zone sharing

Dear customers,

Today we released a major functionality in our web interface - DNS Zone sharing. With the Zone shares you can share a zone with friends or coworkers and they will be able to manage all DNS zone settings, excluding change of cloud master's.

DNS sharing option is available for Free and Premium accounts and can be used only for Master DNS zones.

Regards,
ClouDNS Team
Dear Customers,

Today we officially changed the IP addresses of NS3 and PNS3. The old IP addresses will be active until the end of the year. Current active IP's:

ns3.cloudns.net
IPv4: 185.31.122.98
IPv6: 2a00:af60:4:9::2

pns3.cloudns.net
IPv4: 72.20.55.83

Do not hesitate to contact us, if you need any additional information.

Regards,
ClouDNS Support Team
Dear Customers,

We have added new options for faster DNS zones management at the dashboard. For every domain name you will see three new icons:

  • M or S - gives you information whether this zone is Master or Slave/Secondary
  • - gives you the option to refresh this zone on all DNS servers
  • - gives you the option to see DNS statistics for last 30 days
Do not hesitate to contact us, if you have any questions or proposals.

Regards,
ClouDNS Team
Dear customers,

We need to change two of our servers to improve the service that we offer you. After a lot of tests with new hardware firewalls and different network configurations, we are ready with new NS3 and PNS3 servers. The bad news are that our current network providers can't offer us the capacity that we need for powerful network firewall and we need to change the IP's of these two servers. The servers will continue to be at the same geographical location.

New IP's of the servers:

ns3.cloudns.net
IPv4: 185.31.122.98
IPv6: 2a00:af60:4:9::2

pns3.cloudns.net
IPv4: 72.20.55.83

The new IP addresses are already activated and available. We will update the hosts ns3.cloudns.net and pns3.cloudns.net on Nov 25. The old IP addresses will be available and accessible until the end of the year.

What you need to do, if you use Master DNS Zones? Nothing. If you use Master DNS zones, you don't need to do any changes. We will update our servers to work with the new addresses.

What you need to do, if you use Slave DNS Zones? You need to add the new IP addresses in the list with allowed servers to transfer DNS zones from your master server and to add them in the also-notify option.

What you need to do, if you use DNS Branding? If you have branded ns3.cloudns.net or pns3.cloudns.net, you need to update your A and AAAA records. Child name servers (glue records) need to be updated too.

If you have any questions or problems, do not hesitate to contact us from menu Support or directly to e-mail support@cloudns.net

Regards,
ClouDNS Technical Support Team

Dear Customers,

On Nov 7 from 10:00 to 11:00 CET we will upgrade the hardware of our web control panel servers. Planned downtime of our web site will be no more than 20 minutes.

The DNS servers and all other services will not be affected. If you have any questions, please contact us at support@cloudns.net

Regards,
ClouDNS Team
Dear Customers,

StartUP and Business DNS hosting plans are discounted with 25% until Nov 25. The promotion is active for renewals too!

Purchase your StartUP or Business plan now from cloudns.net/premium/.

If you have already purchased other hosting plan (for example Premium) migrations are free of charge. Just contact us at sales@cloudns.net and we will recalculate the prepaid period.

Regards,
ClouDNS Sales Team
Dear Customers,

We are starting October Domain Promotion. The Promo price is for the first year of the registration of new domain names:

.COM for $11.99 $10.95
.NET for $11.99 $8.95
.ORG for $12.99 $8.95
.BIZ for $11.99 $5.95
.EU for $9.99 $6.95
.IN for $11.99 $6.95
.ME for $34.99 $8.95
.SX for $35.99 $19.95
.WS for $19.99 $9.95

October Domain Promotion is active until the end of October.

Complete domain pricing list: https://www.cloudns.net/domain-pricing-list/

Regards,
ClouDNS Sales Team

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