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New premium servers in Russia and USA, Texas

2012-03-12
Dear customers,

Today we released new premium servers in:

  • Moscow, Russia - pns5.cloudns.net with IP address 46.38.56.214. The server is recommended for customers in Russia with other 3 or 4 servers in Europe.
  • Dallas, Texas, USA - pns6.cloudns.net with IP address 184.75.249.242. The server is recommended for USA customers with other servers in USA.
Regards,
ClouDNS Team

[RESOLVED] NS3 and NS4 problems

2012-03-09
Dear customers,

The problems with NS3 and NS4 servers has been resolved. Please do not hesitate to contact us, if you have any problems with the servers.

Regards,
ClouDNS Team

NS3 and NS4 temporary down by DDoS attack

2012-03-06
Dear customers,

We are under attack from nine days. Our servers receive a lot of fake traffic. At this time our free servers NS3 and NS4 are down, because they can't operate with this amount of bandwith. Our free servers NS1 and NS2 continue working.

Web redirects was moved to another servers and at this time they works fine.

If DDoS attack continue in future we will start other servers on NS3 and NS4 to continue serving good free service.

Regards,
ClouDNS Team

NS3, NS4 and web redirects problem

2012-02-28
Dear customers,

Last two days we are under a largest DDoS attack. NS3 and NS4 are temporary stopped, because they can't get this amount of incoming traffic. NS1 and NS2 from free servers and web redirects works a little slowly.

Temporary access from Turkey and China is disabled. If this problem continues we will disable the access permanently.

Regards,
ClouDNS Team

Server change - PNS1

2012-02-03
Dear customers,

Because a lot of problems and down times with our provider in UK, we change the IP of PNS1 server. The New IP address is 89.32.145.101

If your account type is FREE, you no need nothing to do.

If you account type is Premium, StartUP or Business and you use:

  • DNS branding - need to change IP of your branded PNS1 server.
  • Slave domain zones - need to update your the zone config at your server to allow our new PNS1 IP address.

If you have problems or questions don't hesitate to write us at support@cloudns.net or from menu "Support" at your control panel. Thank you for your patience.

Regards,
ClouDNS Team
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