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[COMPLETED] Servers upgrade

2013-11-18
Dear customers,

We need to change two of our servers to improve the service that we offer you. After a lot of tests with new hardware firewalls and different network configurations, we are ready with new NS3 and PNS3 servers. The bad news are that our current network providers can't offer us the capacity that we need for powerful network firewall and we need to change the IP's of these two servers. The servers will continue to be at the same geographical location.

New IP's of the servers:

ns3.cloudns.net
IPv4: 185.31.122.98
IPv6: 2a00:af60:4:9::2

pns3.cloudns.net
IPv4: 72.20.55.83

The new IP addresses are already activated and available. We will update the hosts ns3.cloudns.net and pns3.cloudns.net on Nov 25. The old IP addresses will be available and accessible until the end of the year.

What you need to do, if you use Master DNS Zones? Nothing. If you use Master DNS zones, you don't need to do any changes. We will update our servers to work with the new addresses.

What you need to do, if you use Slave DNS Zones? You need to add the new IP addresses in the list with allowed servers to transfer DNS zones from your master server and to add them in the also-notify option.

What you need to do, if you use DNS Branding? If you have branded ns3.cloudns.net or pns3.cloudns.net, you need to update your A and AAAA records. Child name servers (glue records) need to be updated too.

If you have any questions or problems, do not hesitate to contact us from menu Support or directly to e-mail support@cloudns.net

Regards,
ClouDNS Technical Support Team

[COMPLETED] Scheduled maintenance on the web control panel

2013-11-06
Dear Customers,

On Nov 7 from 10:00 to 11:00 CET we will upgrade the hardware of our web control panel servers. Planned downtime of our web site will be no more than 20 minutes.

The DNS servers and all other services will not be affected. If you have any questions, please contact us at support@cloudns.net

Regards,
ClouDNS Team

[INACTIVE] StartUP and Business on SALE!

2013-11-04
Dear Customers,

StartUP and Business DNS hosting plans are discounted with 25% until Nov 25. The promotion is active for renewals too!

Purchase your StartUP or Business plan now from cloudns.net/premium/.

If you have already purchased other hosting plan (for example Premium) migrations are free of charge. Just contact us at sales@cloudns.net and we will recalculate the prepaid period.

Regards,
ClouDNS Sales Team

[INACTIVE] October Domain Promotion

2013-10-02
Dear Customers,

We are starting October Domain Promotion. The Promo price is for the first year of the registration of new domain names:

.COM for $11.99 $10.95
.NET for $11.99 $8.95
.ORG for $12.99 $8.95
.BIZ for $11.99 $5.95
.EU for $9.99 $6.95
.IN for $11.99 $6.95
.ME for $34.99 $8.95
.SX for $35.99 $19.95
.WS for $19.99 $9.95

October Domain Promotion is active until the end of October.

Complete domain pricing list: https://www.cloudns.net/domain-pricing-list/

Regards,
ClouDNS Sales Team

[COMPLETED] Installation of new network firewall on ns1.cloudns.net and pns3.cloudns.net

2013-10-01
Dear customers,

It is possible to have temporary outages of ns1.cloudns.net and pns3.cloudns.net DNS servers in the next 7 days , because of the installation of new network firewall. This new firewall will help us protect these servers from future outages, caused by DDOS attacks.

Thanks for your patience! Do not hesitate to contact us, if you have any questions.

Regards,
ClouDNS Team
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