Planned shutdown of the EURid registration system between September 13 - 15, 2014.

Dear Customers,

From September 13th, 2014, 00:00 to September 15th, 2014, 9:00 the EURid Main Registry will be unavailable due to the complete reconstruction of its internal interface (extranet). During the downtime of the system, customers won't be able to register new .EU domains, renew their existing .EU domains, transfer domains or enter any changes (DNS, domain holder, generate AUTH-ID).

After the EURid registry shutdown some changes in registration of .EU domains will be deployed. Please pay attention to the new rules as described below:

After September 15th, 2014, the newly registered .EU domains will no longer expire at the end of month but rather at the end of their registration term, calculated in years starting on the registration date, i.e. expiry date = date of registration + number of years according to the customer's order.

Example: domain name will be registered on September 16th, 2014, for 1 year -> its expiration date will be calculated to September 16th, 2015.

Currently all .EU domains have their expiry date set to the end of a month, even for domains registered on the first day of a month.

Example: domain name was registered on September 1st, 2014, for 1 year - according to the current rules of the EURid registry is its expiry date calculated to September 30th, 2015.

For all .EU domains registered with ClouDNS before September 15th, 2014, the expiry date will be left on the last day of the month in which the domain was registered.

For new .EU domains registered after September 15th, 2014, the expiry date will be set to the date of registration + number of years according to the order.

According to the new Terms and Conditions, the .EU domains may get into the "SUSPENDED" status. This status can be set directly by the EURid Main Registry in the following cases:

- a domain becomes subject to a legal dispute,
- a domain is found as a source of a PHISHING attack without any evident attempt of the owner to solve the problem,
- the contact information of the domain owner is not up-to-date and the owner does not demonstrate any effort for settlement.

Domains in status SUSPENDED cannot be transferred to ClouDNS.

(Note - the contact details for .EU domains can be verified on For adjustments, if necessary, contact the ClouDNS team via authorized ticket from the control panel, menu Support).

Automatic operation of the administration system for .EU domains should be restored on September 15th, 2015, at 09:00. However, technical problems in the Main Registry might occur, therefore we would like to ask our customers and sub registrars for patience during the deployment of the new platform.

Thank you for your understanding and cooperation.

ClouDNS Team
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