FAQ

Questions:

Q: How many domains can be added with the free account?
A: Free account can add 3 (three) domains.
Q: What are limitations on ClouDNS for the number of requests?
A: There aren't any limitations!
Q: What happens to my domains after expiry of my premium account?
A: Your domains will still work, but you won't be able to add more than 3 domains and you won't be able to use other premium features.
Q: Can i use only 2 (two) DNS servers from all available?
A: Yes, you can add only those servers in your domains that you like.
Q: What information give me the DNS statistics?
A: DNS statistics provide information on the number of request that have our DNS servers for your domain.
Q: Why can't see the hourly DNS statistics?
A: Hourly DNS statistics are a feature only for premium accounts.
Q: Why can't I use the support menu?
A: Support menu is available only fo premium accounts.
Q: Where can I buy a Premium Account?
A: You can buy premium account here: http://www.cloudns.net/premium/
Q: I've made a payment through paypal, but my account isn't upgraded?
A: If your account has not upgrade in the next 1-2 hours after payment, please contact us at support@cloudns.net
Q: What is "DNS branding"?
A: Our DNS servers are ns1.cloudns.net. ns2.*, ns3.* and etc. DNS branding allows you to put ip addresses on our servers at your domain (eg ns1.yourdomain.com, ns2.yourdomain.com etc.) and so our servers look like yours.
Q: What is "Cloud domains"?
A: With the "Cloud domains" feature you can create a cloud from domains with same records.